AWARD WINNING AGENTIC AI TECHNOLOGY…
…Our core focus is to help contact centres expand their capabilities by utilising the latest AI tech across ANY language.
We’ve developed incredible tools that can be used across customer contact channels, and seamlessly automate internal processes and applications. They are designed to supercharge digital self-serve for customers and operations alike, reducing costs whilst at the same time making experiences better.
Wherever you are, whatever the language coverage you need, and whether it's front-end or back-end we’ve got your contact centre covered.
Welcome to our agentic - home…
Reduce cost, improve CX, increase revenue, and talk to your customers in any language, 24/7….
We’ve developed an Agentic AI technology suite that powers intelligent, multilingual customer engagement across voice, web, livechat, and processing. Delivering the right answers, over the rightchannel, real time, in any language.
Each tool is designed to work autonomously or alongside your teams,acting as a digital concierge that enhances every touchpoint with speed, accuracy, and consistency.
With our tools you can:
Reduce operational costs at scale through automation
Converse fluently in over 120 languages without humanintervention
Supercharge your team’s performance with real-time assist tools
Deliver seamless, channel-agnostic customer experiences
“This customer took a leap of faith to work with a small start-up organisation to deliver a chat bot to assist their customers with payments. Reduction in complaints This was a great decision, delivering significant ROI and a brilliant solution for customers.”
Harness the power of Agentic AI…
Imagine if your customers could interact with you more frequently, whilst at the same time reducing your business costs? Voicebot+™ , Chatbot+™ & Livechat+™ will empower your business to dedicate more time to those customers who truly require personal assistance - boosting customer satisfaction and first contact resolution rates.
Make your business more accessible and rapidly expand your services internationally by handling online contact in any language. Enhance the quality of your teams' interactions, increase their overall knowledge and empower them to give the best answers fast.
Ready-to-go integration
We’ve supercharged our platform with new connectivity apps, unlocking instant integrations with over 600+ enterprise systems — from Salesforce and SAP to Genesys, Zendesk, and Stripe.
