Privacy Statement
We just want to let you know that your privacy is very important to us. We’re committed to handling your personal information carefully, and always in line with the law. Below, you’ll find the details of how we collect, use, and protect your information. By using our services, you’re confirming you’re ok with this. Please take some time to read and understand the detail…
Throughout this privacy notice, references to ‘us’, ‘our’ or ‘we’ means Digital Language Partners Ltd. References to ‘you’ or ‘your’ means you as an individual, and references to “data” or “personal data” relates to those elements that identify you as an individual amongst the many.
DLP is registered in England and Wales under registration number 15010794.
DLP is committed to ensuring your privacy and your personal data is protected whenever and wherever we process it. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website dlp.global (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
When it appears on our website this Policy is also our Privacy Notice.
The Data: you provide, we collect, how we use it, and why?
Data you provide
When you contact us through our "Contact Us" form on our website, by emailing us directly, phoning us, or even corresponding by letter, you may provide, or be asked to provide, basic contact information so that we can respond to your enquiry.
Unless you instruct us otherwise, we will retain that information in case we need to contact you again regarding that enquiry or any of our related services that we believe may be of interest to you.
As part of the services we are contracted to perform for you, you may be required to provide personal data about yourself, your employees, service providers, and/or customers.
We process this personal data on one of the following lawful bases:
your consent when providing that information to contact you e.g. via the website or about potentially working for us,
legitimate interest – you contacted us about a service, and we believe there is a related service you may be interested in.
contract – where we have entered into an agreement with you e.g. regarding delivery of services or employment
Data we collect
In delivering services to you as part of a contract, we take care to collect the minimum personal data as is necessary for the performance of the contract, and this may vary based on the services being provided.
For current and potential employees, contractors, associates and service providers, we may collect data e.g. references, which we will only do with your consent.
Data we review
We do not buy personal data from any data providers, any data not provided by you or collected by us, will have been provided by someone who knows you and believes that we have a service that could benefit you.
Data we share with third parties
We may occasionally share personal data with trusted third parties to help us deliver efficient and quality services. These recipients are contractually bound to safeguard the data we entrust to them, respect confidentiality and local regulations. We may engage with several or all of the categories of recipients:
Where necessary for administrative purposes and to provide professional services to our clients.
Parties that support us as we provide our services (e.g. providers of telecommunication systems, IT system support, archiving services, document production services and cloud-based software services).
Payment service provider.
Law enforcement or other government and regulatory agencies (e.g, HMRC) where we have a legal obligation to do so.
Transferring personal data outside the UK/ EEA
We store data on servers / cloud platforms located in the UK & European Economic Area (EEA).
Using cookies
Like many websites, our website uses essential cookies to guarantee the functioning of our website.
Your Data Protection rights
Under the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act, every EU and UK citizen has rights in respect of their Personal Data. These rights are highlighted below, and more information on each can be found on the Information Commissioner’s Office (ICO):
Access – You can ask us to verify whether we are processing personal data about you, and if so, to provide more specific information.
Correction – You can ask us to correct our records if you believe they contain incorrect or incomplete information about you.
Erasure – You can ask us to erase (delete) your personal data after you withdraw your consent to processing or when we no longer need it for the purpose it was originally collected.
Processing restrictions – you can ask us to temporarily restrict our processing of your personal data if you contest the accuracy of your personal data, prefer to restrict its use rather than having us erase it, or need us to preserve it for you to establish, exercise, or defend a legal claim. A temporary restriction may apply while verifying whether we have overriding legitimate grounds to process it. You can ask us to inform you before we lift that temporary processing restriction.
Data portability – In some circumstances, where you have provided personal data to us, you can ask us to transmit that personal data (in a structured, commonly used, and machine-readable format) directly to another company if is technically feasible.
Automated Individual Decision-making – You can ask us to review any decisions made about you which we made solely based on automated processing, including profiling, that produced legal effects concerning you or similarly significantly affected you.
Right to Object to Direct Marketing including Profiling – You can object to our use of your personal data for direct marketing purposes, including profiling. We may need to keep some minimal information to comply with your request to cease marketing to you.
Right to Withdraw Consent – You can withdraw your consent that you have previously given for one or more specified purposes to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent. It may mean we are not able to provide certain products or services to you and we will advise you if this is the case.
In seeking to exercise any of your Rights under the GDPR, you can contact us by email at legal@dlp.global, or by writing to: DLP, Innovation House, Sci-Tech Daresbury, Cheshire, W4 4FS, United Kingdom
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This helps us to ensure that personal data is not disclosed to any person who has no right to receive it. No fee is required to make a request unless your request is clearly unfounded or excessive. Depending on the circumstances, we may be unable to comply with your request based on other lawful grounds.
Security
We are committed to ensuring that your information is secure. We have put in place appropriate technical and organisational security policies and procedures to protect personal data we collect from: loss, misuse, alteration or destruction. We aim to ensure that access to your personal data is limited only to those who need to access it. Those individuals who have access to the data are required to maintain the confidentiality of such information.
Whilst we do all we can to protect the security of your personal data, we cannot ensure or guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Links to other websites
Our website may contain links to other websites of interest that are not governed by this Privacy Policy. Please review the destination websites’ privacy policies before submitting personal data on those sites. Whilst we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.
Do we change this privacy policy?
We regularly review this Privacy Policy and will post any updates to it on this webpage.
Last update is from July 15th, 2024