AWARD WINNING AGENTIC AI TECHNOLOGY…
…Our core focus is to help contact centres expand their capabilities by utilising the latest AI tech across ANY language.
We’ve developed incredible tools that can be used across customer contact channels, and seamlessly automate internal processes and applications. They are designed to supercharge digital self-serve for customers and operations alike, reducing costs whilst at the same time making experiences better.
Wherever you are, whatever the language coverage you need, and whether it's front-end or back-end we’ve got your contact centre covered.
Welcome to our home…
Reduce cost, improve CX, increase revenue, and talk to your customers in any language, 24/7.
Our suite of services…
We’ve developed an AI technology suite that powers intelligent, multilingual customer engagement across voice, web, livechat, and processing. Delivering the right answers, over the right channel, real time, in any language.
Each tool is designed to work autonomously or alongside your teams, acting as a digital concierge that enhances every touchpoint with speed, accuracy, and consistency.
With our tools you can:
Reduce operational costs at scale through automation
Converse fluently in over 135 languages without humanintervention
Supercharge your team’s performance with real-time assist tools
Deliver seamless, channel-agnostic customer experiences
“DLP have seamlessly linked in with our internal teams, providing not only their technical expertise but their own extensive operational experience, all of which has been invaluable.”
Harness the power of our tools…
Imagine if your customers could interact with you more frequently, whilst at the same time reducing your business costs? Voicebot+™ , Chatbot+™, Livechat+™ & AI Automation+™ will empower your business to dedicate more time to those customers who truly require personal assistance - boosting customer satisfaction and first contact resolution rates.
Make your business more accessible and rapidly expand your services internationally by handling online contact in any language. Enhance the quality of your teams' interactions, increase their overall knowledge and empower them to give the best answers fast.
Ready-to-go integration
We’ve supercharged our platform with new connectivity apps, unlocking instant integrations with over 600+ enterprise systems — from Salesforce and SAP to Genesys, Zendesk, and Stripe.
