Cut costs & increase capability fast
Handle Live Chat conversations effectively and seamlessly in over 100 languages. LiveChat+ will help you to reduce costs, expand your service capability, and improve your customer experience across international markets.
Introducing… AI-enabled Chat capability in 100+languages, real-time…
LiveChat+ is built on the latest world-leading, AI-enabled, translation processing software. This empowers your Live Chat team to converse globally real-time chats without the need to have the language skills.
Who needs it?
Business that needs to reduce cost
International operations
Multilingual Live Chat teams
Companies that struggle to find people with the right language skills
LiveChat+ will help you handle your international contact at a fraction of the time and cost it takes traditional multilingual Live Chat teams.
The features
Under the hood LiveChat+ is driven by the latest AI innovations and neural networks. When it comes to real-time translation it’s x3 times more accurate than other translation machines, able to learn and continuously improve.
AI-powered Live Chat translation
Automatic language detection
Default Agent language setting can be set individually
AI Agent assist - suggests ‘best answers’ (based on keywords)
One-line link, to be easily integrated to the client webpage
Unlimited customer interactions*
Advanced Security (Data encrypted at rest, and in transit).
Stability of 99.9% Uptime Guarantee
Customization for client banding
User management interface
Template responses
Custom dictionaries – bespoke to product names etc
Post-chat survey capability
Reports, analytics